| Issue ID | 1033999 |
| Internal NHTSA # | 10560336 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 |
| Model Year | 2012 |
| File date | 01/11/12 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | On 28 september 2012 i purchased a new 2012 ford f250 diesel pickup from a ford dealer. On/about 1 november 2012 while accelerating (from approximately 10 miles per hour speed) into an interstate traffic lane this vehicle suddenly went into an engine near stall/loss of power condition which lasted approximately three to five seconds and then regained normal engine power. This was a very alarming condition as i was entering into high speed traffic and needed capable acceleration while entering into traffic. The truck had approximately 450 miles on it when this first occurred. I took this truck back to the dealer when the truck had 551 miles on it and they could not find anything wrong. While driving the truck on 27 november 2013, this same engine near-stall event occurred under a similar highway ingress condition when the truck had approximately 5,100 miles on it. I called the ford customer service hotline and was advised to take the truck to a ford dealer for a second checkup. I then took the truck to a different ford dealer on 6 january 2014 when the truck had 5,510 miles on it and they could not find the problem. Neither of the two ford dealers that i've taken the truck to for diagnosis will provide me with a further course of action to fix this recurring engine malfunction. I want this malfunction fixed or a new pickup to replace it, it creates a personal safety hazard for me and my family and the problem has been in the truck from when it was only a month old and had 450 miles on it. |
| Vehicle Mileage at Failure | 450 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DUMFRIES, VA |
| VIN pattern | 1FT7W2BT7CEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |