| Issue ID | 912828 |
| Internal NHTSA # | 10452694 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-250 |
| Model Year | 2008 |
| File date | 13/03/12 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | On march 13, 2012, i filed a complaint with ford motor company customer service regarding a repair they made to my truck. The case number is [xxx]. I had to replace two radiator hoses costing me $500. They were not defective due to abuse or maint. They had a design flaw per the service tech. I brought the truck in for one of them was leaking. They replaced both for they said that the other one was going to leak eventually. They were replaced with a newly designed hose to prevent the leaking. The tech stated that they have had to replace many on this model and year truck. I realize the truck was past the 3 year/36000 mile warranty; however it should have been covered under the power train warranty or ford should have covered the cost. It was a manufacture design flaw and could have blown out on the road causing a break down and highway safety hazard. All i'm asking for is that ford acknowledge the problem and a recall be mandated for the vehicle. The dealership said that was the only way i could be reimbursed. Should you require any additional information please let me know. I'm sure other owners have had this same issue. Also, i have in my possession the two defective and design flawed radiator hoses. I made the dealership give them to me. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 49000 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KENTWOOD, LA |
| VIN pattern | 1FTSW21R18EXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |