| Issue ID | 1078618 |
| Internal NHTSA # | 10604676 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 |
| Model Year | 2007 |
| File date | 19/06/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Egl cooler failure, white smoke coming out of the exhaust pipe caused by coolant entering into the emission system. "on all 6. 0 engines the egl cooler will fail." this problem is so "massive" with so many "massive complaints from customers" that ford has done two things 1) designed a by-pass kit and 2) re-designed the engine to eliminate the problem (6. 7 engine). When the egl cooler fails, ford offers two solutions to the customer 1) install the by-pass kit and the problem is solved (at a cost of $4500) or 2) repair the egl cooler to bring it "back to factory" (at a cost of $4300). Ford tells customers that if option 2 is chosen, the "egl cooler will fail again". All quotes used are direct quotes from ford's service department. |
| Vehicle Mileage at Failure | 150000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GEORGETOWN, TX |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |