| Issue ID | 1562483 |
| Internal NHTSA # | 11206206 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 SD |
| Model Year | 2016 |
| File date | 19/04/19 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Backup camera and brake lights inoperable/intermittent due to water in original ford wiring harness pigtails, located on underside exterior of vehicle. Warranty shows all wiring harnesses and connectors as covered. Should be covered under warranty purchased ford premium esp warranty up to 100,000 miles on odometer, but work to fix the issues are being refused by ford service dept because of "water intrusion", despite being exposed to road rain water. Called ford warranty claims department and was given a case number. Was told they would contact my email the next day (it's been two days) on possible warranty resolution. Ford wants to charge me for the repair meanwhile, which i refused. Now, the brake lights work only part of the time (come on and stay on for periods of time), the backup camera is preventing me from seeing anything behind me. I'm afraid of being rear-ended or backing into anything or anyone. Also, ford made me pay the $100 warranty deductible despite work not being resolved. And, original wiring harness which was attached to the vehicle is now dangling under the truck as the tech broke all of the pieces that attach the wiring in place to the vehicle. |
| Vehicle Mileage at Failure | 82000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRANDY, NC |
| VIN pattern | 1FT7W2BT9GEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |