| Issue ID | 1558432 |
| Internal NHTSA # | 11203213 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 SD |
| Model Year | 2015 |
| File date | 05/04/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I purchased my 2015 ford f 250 super duty in october of 2015 and have been experiencing issues from the start. Every time i had an issue and to have it serviced, i was sure to bring it to the dealership so that the experts hired by ford could correct my issue or service it regularly as i should. If the experts are servicing my vehicle, i expect them to first identity if there is an issue, second notify me or someone at the dealership of the issue and then correct the issue considering my vehicle is still under warranty. Now, a few months after purchasing this "brand new vehicle" it randomly killed on my wife while she's simply travelling the city streets of our small home town. After getting the truck started and getting my wife home safely, i drove it to the dealership where it was purchased. They assessed the vehicle and said, the fuel line was rusted. Rusted after having it for less than a year?? They also told me that it's not under warranty and wanted me to pay out of pocket! Less than a year off the lot! It wasn't until i got the owner of the dealership involved that i was able to get my vehicle repaired after them holding it untouch for 2 weeks! Now, as i was traveling one the interstate, over 500 miles away from home, im left stranded yet again! I had to have my vehicle towed to the nearest ford dealership! Again, still under warranty so, not too worried about it; only to learn that there is another issue with the fuel line and ford is denying to cover it. The service guy at this dealership said the say as the one 500 miles away, "this is a recurring problem we see all the time." i want answers! I had to rent a car to get back home and now my vehicle is at a dealership 500 miles away and will not be repaired because ford has yet again, denied my warranty! I have every receipt from every service done only at the ford dealership and again, i want answers! |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OPELOUSAS, LA |
| VIN pattern | 1FT7W2BTZFEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |