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2011 Ford F-250 SD Fuel System, Diesel Problems, Complaints and Defects

Issue ID	1133334
Internal NHTSA #	10659284
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-250 SD
Model Year	2011
File date	03/11/14
Component	FUEL SYSTEM, DIESEL
Product type code	VEHICLE
Description of the problem	On 11/03/2014, my wife was driving our 2011 ford f-250 6. 7 liter diesel on e. Kiehl ave in sherwood, ar. The vehicle all of a sudden lost power and shut off leaving her to have to negotiate traffic without power steering or power brakes. She was able to avoid a crash. We have never had a problem with our truck. I just had the vehicle serviced on 09/30/2014 where the oil and fuel filters were changed. The truck was towed to north point ford in north little rock, ar. They drew fuel out of the system past the secondary filter. I was advised that the fuel was cloudy and contained metal fragments and water. The vehicle is covered under a 100,000 mile powertrain warranty. However, ford advised that the high pressure fuel system had failed and that it was due to contaminated fuel so they would not cover it under warranty. The repair bill is a little over $11,000. 00. I had just fueled up on 11/01/2014 at murphy usa in sherwood so i called the bureau of standards for the state and filed a complaint on murphy. The state checked the murphy and advised that they were within standards. I contacted my insurance company. They sent an agent out and the ford dealership told him that it was mechanical failure so its not an insurance issue. I seem to be getting the run around by ford. Ford's high pressure fuel system failed while my wife was driving down the road. If she had made it to the highway before this happed, she would have been doing 70 mph. This is a huge safety issue. Cloudy fuel with water and metal after the secondary filter would indicate a failure in the filtration system. Even so, ford's design of their fuel system does not allow for that in the slightest. All diesel contains water. Chevy, dodge, ford, vw, mercedes, etc. Know that and put filter/water separators for that reason. Fuel systems should be made of materials that do not rust and fail.
Vehicle Mileage at Failure	86889
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CABOT, AR
VIN pattern	1FT7W2BT5BEXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	15/06/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type	4WD
Transmission type
Vehicle speed	30
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5XYKTDA63FG615106 2G1FB1E34F9161049 KMHMH81VP1U091935 2FMPK4AP5RBA35748 2FMPK4K94HBB82321 1UJBJ0AG4M17D0295 WBA3R1C57GK529750 2C4RC1FG6JR157225 1FTFX1ET3EFB23522 WVWZZZ3CZME044493 WBA5C910X0D464547 WP1AA2A54KLB08953

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2011 Ford F-250 SD Fuel System, Diesel Problems, Complaints and Defects, Recalls and Failures

2011 Ford F-250 SD Fuel System, Diesel Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?