| Issue ID | 1262450 |
| Internal NHTSA # | 10836774 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 SD |
| Model Year | 2011 |
| File date | 17/02/16 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | This issue is around the diesel exhaust fluid system - specifically the reductant heater assembly but has also now affected the fuel pump and associated emissions. The problem is intermittent but occurs when the temperature falls below 30 degrees. This care has been in dealership repeatedly over the past 14 months for this issue. Part of the design of this system failure is to depower the engine which nearly caused an accident while i was driving. I have exhausted my abilities and patience with ford motor company and now submit it to you for redress. See attached pdf document for full details.. |
| Vehicle Mileage at Failure | 85324 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AKRON, OH |
| VIN pattern | 1FT7W2BT6BEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |