| Issue ID | 1063556 |
| Internal NHTSA # | 10586713 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 SD |
| Model Year | 2011 |
| File date | 02/05/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Catastrophic engine failure at 3 years old and 124,000 miles. This $60,000 2011 ford f-250 super duty with 6. 7 diesel engine is totaled. Driving down the road at normal cruise the engine started making a terrible banging noise and shuddering so violently that i was forced to immediately leave the road. I stopped and turned the engine off. Got out and the ground was covered in oil. Stranded.. Dealership quoted me $24,233. 67 to replace the engine. Although this engine is falsely advertised to be rigidly tested for 250,000 miles, ford has sent email stating that they will not stand behind the product. This truck is still financed and quite frankly i cannot afford and should not have to afford this repair. I have had exhaust issues with overheating and burning sensors which were replaced by warranty a couple times and out of pocket a couple times. I have read many reviews that the heat that is built up during a regen exhaust cleaning cycle damages the valves within the engine. I also read that ford fixed this problem in 2012 but that leaves people like myself, who paid ford $60,000+ stranded without a vehicle in just 3 short years. I have service the truck as required and have never abused it nor put it in mud, etc. Please look into this and see if there is anything i can do. It appears i may be without a vehicle and have to default on my lender with the cost of this. |
| Vehicle Mileage at Failure | 124058 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLANO, TX |
| VIN pattern | 1FT7W2BT8BEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
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| Location of tire code | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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