| Issue ID | 1029089 |
| Internal NHTSA # | 10556802 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 SD |
| Model Year | 2011 |
| File date | 20/10/13 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Fueled up drove truck for 2 days no problems. That night while driving truck beeped low fuel pressure light came on and truck died in middle of road. Got towed in to healey bros in goshen,ny. After 4 days was told i had water in the diesel. But if there was, the water in fuel light sensor should have gone off and it didn't. The dealer told me they had to replace everything from the fuel pump to the injects. At an outstanding $10,000. After 1 month of fighting with ford and my insurance company, nobody wants to cover even under the extended warranty i have. I gave dealership ok to fix. Another mother later supposedly still waiting on parts. At this time i've had enough making my 400. 00 a month payment and paying my insurance on a truck i don't have, i called a lawyer. Well when the lawyer requested info such as if ford sent an adjuster, what tests did they run on fuel, what was the % of water, why didn't the light come on that they tested and said it was ok and a written statement backing up their statement of water in the fuel so i could go after the fuel company they refused to give them up. Now all of a sudden they want to work with me and ford is gonna cover the work and credit me 2 months payments. Something smell rotten in denmark with this engine problem and healey bros ford and ford themselves. Still wont give me and honest answer on what the problem is. And still waiting for my truck. |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPANOCH, NY |
| VIN pattern | 1FT7X2BT5BEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |