| Issue ID | 848851 |
| Internal NHTSA # | 10391469 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-250 SD |
| Model Year | 2010 |
| File date | 07/03/11 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | The dpf / cleaning exhaust filter initiated without warning while i attempted to cross a busy intersection, thus, drastically reducing the boost and power to the vehicle when it was absolutely essential. The drastic loss of boost and power put me in imminent danger due to on coming traffic and my vehicle and i were in the broadside position. A motorist had to take evasive action to avoid slamming into the side of my vehicle by riding onto and over the median. I was lucky enough to retrieve his name and phone number. I brought the vehicle to the team ford las vegas for repair, however, the truck checked out according to ford's specification. On 3/10/11 service manager bob rahala contacted ford consumer relations in my presence and the representative stated "ford is aware of the problem and we are working on it; you will be contacted within 48 hours with the further information". I received the call from ford consumer relations 23 hours later and the representative stated "the truck is operating according to spec, there is no problem". Please be advised, ford is aware of the boost and power loss when the cleaning exhaust filter mode is in effect. My ford case number is 0527870691 which ford closed. This is a major safety issue that requires action immediately. |
| Vehicle Mileage at Failure | 15268 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | LAS VEGAS, NV |
| VIN pattern | 1FTSW2BRXARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |