| Issue ID | 897600 |
| Internal NHTSA # | 10440358 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-250 SD |
| Model Year | 2009 |
| File date | 13/07/11 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | While driving with fuel level between 1/8 and 1/4 tank, truck shut down completely. The "50 miles to empty" indicator had illuminated approx. 2 miles before failure. Had truck towed to dealer and was forced to pay approx. $250 for diagnostic and tow. Dealer coordinated with ford corporate and determined i drove truck until fuel was empty. Approx. 4 weeks later, truck shut down again. Dealer explained i would have to "place a bet" that the fuel indicator sensor was "out of tolerance." they would have to remove fuel tank and check sensor. Per tech, if sensor was within tolerance, i would have to pay the entire bill. I told them to go ahead and perform the check. Sensor was in fact out of tolerance and was indicating more fuel than was actually in the tank. Sensor was replaced and the dealer, not ford, refunded the original amount of repair. Last ford i will purchase. Gm/chevy will be my next diesel purchase. |
| Vehicle Mileage at Failure | 21000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EWA BEACH, HI |
| VIN pattern | 1FTSW21R39EXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |