| Issue ID | 865453 |
| Internal NHTSA # | 10408738 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-250 SD |
| Model Year | 2008 |
| File date | 21/06/11 |
| Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I came home from work, shut my vehicle off, climbed out and noticed that something was dripping from the front end. Got under and found that the radiator was leaking and at a pretty good rate. I called the dealership to ask details about it and agreed to drop it off the next day. I had to reference them to a tsb 09-23-1 concerning the radiator leak due to a hyper extended thermostat. A couple of days later i get a call and was told that the thermostat "seems" to be fine and that i would have to bear the cost of the radiator replacement at $1400. Ford replaced these radiators in job 1 trucks if they were leaking at the time the venturi tee was being installed in the cooling system. I had the recall done but it wasn't leaking at the time. I have 37k miles on it. I've never over heated it, over sped it and i take care of my vehicle. The ford dealership is telling me that if they replaced the parts, sent them to ford and ford found they were still good, i would then get billed back later. As of right now, i have not had them continue with the work on the truck. The main reason is because that is a costly repair and i feel that ford should cover this knowing it's a problem. There was a recall as i stated earlier, and at least 2 tsb's stating that they know it's a problem. It's disappointing that ford is sticking it to people like me for a defective part. It's cracked and no one can tell me how it cracked. When asked, the service manager stated, "that's the million dollar question." what makes this even worse, i'm active duty military and am preparing for a duty station move in august. I bought the vehicle to tow my rv and family of 5, not for it to break and no apparent reason for it besides the defective part that ford knows about. |
| Vehicle Mileage at Failure | 37064 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VANDENBERG AFB, CA |
| VIN pattern | 1FTSW21R78EXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |