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2004 Ford F-250 SD Power Train Automatic Transmission Problems, Complaints and Defects

Issue ID	499143
Internal NHTSA #	10088267
Manufacurer	FORD MOTOR COMPANY
Brand	FORD
Model	F-250 SD
Model Year	2004
File date	08/06/04
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Product type code	VEHICLE
Description of the problem	We purchased the most beautiful, 2004 f-250 powerstroke diesel on 4/3/04, lariat pkg,tow/camper pkg from a ford dealership in kennesaw, ga. It did well for a few weeks, but odd things began to happen, rough shifting of the transmission/decrease in gas mileage/riding roughly. On 6/8, before a trip to florida, my husband took the vehicle for service and to have the other problems checked. The dealership's service dept said they could't find the problem but did mention that the transmission was slipping. We left for vacation the very early on 6/18. On 6/25, in fl, the transmission broke down. Could only get it in one gear, the tow/hauling light came on and stayed on. A dealership there in palm beach, diagnosed-we needed a new transmission. Metal shavings were found in the transmission when it was taken apart. (we also found out that the dealership did not disclose to us the fact that the transmission had already been replaced once, at 17 miles. It had 79 miles on it when we purchased it). A new transmission was ordered and we were stranded another week before it would arrive. On 6/30, my husband picked up the truck but it still wasn't operating properly. About 8pm he called to say the transmission had broken again. Back to the fl dealership the next morning, led to another diagnosis of the computer/processor being bad. That was replaced and the truck has worked somewhat properly since that time. It still has some odd sounds coming from the transmission, the gas mileage has dropped as low as 8. 9 (originally -17 mpg - pulling a camper.) it still idles roughly so we expect to break again. This truck is on its third transmission & 2nd processor. We are still trying to resolve the issue with the dealership, ford motor co., and automotive grp 1. My sincere thanks to al packard ford service dept in palm beach co, fl for their help in diagnosing the problem and for helping these stranded visitors. *ak
Vehicle Mileage at Failure	3900
Number of Occurences	4
Source of the issue	NHTSA WEB SITE
City and State	KENNESAW, GA
VIN pattern	1FTNW20P54EXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	03/04/04
Was original owner?	Y
Anti-lock brakes	N
Cruise control	Y
Number of cylinders	8
Drive train type	RWD
Transmission type	AUTO
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	JIM TIDWELL WORLD FORD
Dealer's telephone number
Dealer's city	KENNESAW
Dealer's state code	GA
Dealer's ZIP code	30144

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FTRW12W14KC39824 JAANPR755H7003073 4F7U50817AF038207 LRWYHCEL2PC897473 WVGZZZ5NZJW862072 SALLSAAG4BA706843 2HGFG1B35AH001324 3H3V532K6TJ099520 1C6RD7FP2CS267083 LGXCE4CBXSG002290 LNADHAB39P1E01861 3G1TB5AF4FL137552

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2004 Ford F-250 SD Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

2004 Ford F-250 SD Power Train Automatic Transmission Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?