| Issue ID | 1656706 |
| Internal NHTSA # | 11321336 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2018 |
| File date | 11/10/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I purchased the truck new in 2018. During the past 20 months or so it has been at the dealer at least 5 different times for transmission problems. They update the software, clear codes and then state the vehicle will learn its patterns again. None of has helped. The vehicle has a hard shift from park to drive and then it does a clunking noise when it shifts the first 2 gears. Another issue: at times, possibly at least 20 times in 20 months, the vehicle will hesitate and go into a dead spot for about 1-2 seconds and the reengage, usually at slower speeds. This is very dangerous as it has happened when we are making a left turn. The last issue is that the vehicle at times is gear searching and very erratic, sometimes at 36mph the rpms are so low it makes a growling noise. By putting the transmission on sport mode it will keep the rpms up and mitigate the problem. I think the biggest issue with this truck and transmission is possible the software. The transmission never feels truly comfortable always displaying some type of discomfort or perhaps risk. We love the truck but ford needs to truly step up and provide relief to this problem. My concern is safety and then cost once we run out of warranty. The truck just turned 31k miles and strongly considering displacing before it hits 36k. |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | APOLLO BEACH, FL |
| VIN pattern | 1FTEW1CP1JFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |