| Issue ID | 1647354 |
| Internal NHTSA # | 11311448 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2018 |
| File date | 08/10/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | 2018 ford f150 vin [xxx] this has the eco-boost v6 3. 5l engine in it. Last october 2019 the engine started rattling at startup. I brought this to dealership (fx caprara ford pulaski, ny) and it was determined that the cam phasers & tensioners were bad and required replacing. This would be done under warranty. They ordered the parts and informed me that the parts were on back order. It took 2 1/2 months for parts to arrive at the dealership. I brought the truck in on feb 11th for repair and was told would take 3 days to complete. On feb 17th according to dealership 4 of the parts were mis-labeled and had to be ordered again. As of today feb 25 i still do not have my truck back. Was told parts are unavailable for at least next 3 weeks as ford is having a problem sourcing the parts. My truck is currently at dealership with engine dis-assembled. After a search of internet found f150 forum which has stories of several hundred people having same engine rattle requiring cam phasers & tensioners to be replaced and parts either not available or takes months to get. Ford refuses to admit there is a problem with this engine. I have called the ford company as long as truck has less than 60k miles it is covered under warranty but not after. They are refusing to extend the warranty on the repair. I believe that ford needs to recall this model engine and replace it to resolve this problem. |
| Vehicle Mileage at Failure | 28000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CENTRAL SQUARE, NY |
| VIN pattern | 1FTFW1EG8JFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |