| Issue ID | 1480668 |
| Internal NHTSA # | 11110895 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2018 |
| File date | 10/07/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | The dash over the passenger front air bag is bulging / warping upwards. The dash is also severely warping over both defroster ducts. Yesterday it was taken to the dealer to start the warranty repair procedure. Today the service manager called and told me that ford motor company has a tsb that states that ford no longer authorizes any repair attempts for this problem on 2015 - 2018 f-150's ford has known about this problem since 2015 and initially just kept replacing the dash panel and the replacements would fail and they kept replacing them... They never fixed the problem and now they refuse to even work on it. I can supply you with a link to a thread on the f-150 forum where this problem has been discussed from 2015 till now with hundereds of owners posting about having this same problem. Will the air bag even work ? Will the deformed dash cause the air bag to exit a different direction than designed ? This is a serious safety issue that ford has known about for 4 years. I (and many others in that forum thread) have inspected new unsold f-150 trucks on dealers lots and almost all show this same dash warpage starting. I have put only 300 miles on my new truck and ford is refusing to honor the warranty by refusing to even work on this issue. I have zero confidence in that air bag functioning as designed when its container / cover is no longer even shaped as designed. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PENSACOLA, FL |
| VIN pattern | 1FTEW1CP6JFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |