| Issue ID | 1574722 |
| Internal NHTSA # | 11221359 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2016 |
| File date | 19/04/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Purchased from mullinax ford palm beach on 4/13/2018. The vehicle is a 2016 ford f150. I have owned this vehicle slightly over a year and have experienced countless issues, mostly water leaks into the trucks cab that is wetting the carpeting causing humidity and mold issues, mullinax ford takes the vehicle in for repair, supposedly repairs the vehicle and returns it to me, the issues are still present after multiple visits to the dealers service dept. I reached out to ford motor co customer relations in regards to a buy back, ford denied the claim, the repairs have been sub par and per my own research from other service advisors at other dealers are not the correct fix. I reached out to the sales department for assistance, their assistance was minimal, offering below market value and no assistance in pricing for a replacement vehicle, the carpeting is wet causing moisture moldy smells, and mullinax has yet to contact me with an available appointment to fix these issues and ford customer relations has not returned my email but is supposedly supposed to contact me with on friday to touch base. I have records of all supposed repairs, as well as pictures and video documenting all these issues. Repairs: integrated wheel end repair attempts: 1 sunroof leak repair attempts: 3 (issue still present) broken sunroof guides (broken by tech) repair attempts: 1 high mount brake light leak: repair attempt: 1 carpet shielding rework repair attempt: 1 vapor management valve repair attempt: 1 intermitten hard shift into reverse repair attempt: 1 (issue still present) rear sliding window leak repair attempt: 0 (issue still present) metallic rattle / chirp noise in engine bay repair attempt: 1 (issue still present) door vapor shield leak repair attempts: 2 (issue still present) |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JUPITER, FL |
| VIN pattern | 1FTEW1EP4GFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |