| Issue ID | 1524423 |
| Internal NHTSA # | 11163316 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2016 |
| File date | 24/12/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | This is in regards to an appointment i made with prestige ford 17701 u. S. Hwy 441, mt. Dora, florida 32756 for safety recall 17v-652. I made an apt. To have it fixed dec. 24, @ 12:30. I arrived a few minutes early signed paperwork and said i'd wait. About 15 minutes later i was told they will not fix it until it malfunctions. I asked the guy why was i given an apt? His response was it wasn't him. I told him i going to lake placid in feb. And was concerned about the doors freezing. He said if they do then i can get it fixed. So i said i'm suppose to be stranded in the north country and not be able to get in my truck. Are you people for real? I want to file a formal complaint with your agency. I've attached photos below of the work ticket and, get this, a email the dealership sent me saying sorry you missed your appointment. No sorry you didn't fix the problem! |
| Vehicle Mileage at Failure | 24312 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | UMATILLA, FL |
| VIN pattern | 1FTEW1EF6GKXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |