| Issue ID | 1368123 |
| Internal NHTSA # | 10970121 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2016 |
| File date | 31/03/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | In november 2016 just 8 months after our truck was purchased my husband was trying to stop at a red lightin our neighborhood and the brakes went all the way to the floor and di'd not stop, the brakes did not work. Luckily there was not an accident or injury this time. We took the vehicle to ford in grapevine and they told us the master cylinder in the. Takes needed to be replaced so they replaced it. 3 months later in march 2017 my husband was in traffic turning at a light to merge onto the highway, traffic came to a stop and he tried to stop and again the brakes went all the way to the ground and they didn't work nor did they stop the vehicle. This time he rear ended a lady in an suv. He said he had plenty of time to stop and was luckily going at a reduced speed but still was unable to stop or slow before colliding with another vehicle due to brake malfunction. The truck is now at grapevine ford again and we have yet been told what the issue was. Both times these incidents occurred there was no warning, no lights, nothing that we noticed that could indicate an issue. We have had tons of other issues with this truck, drivers side seatbelt broke, air conditioning unit broke, skylink system shorted and brake failure. We have been refused a replacement vehicle by ford and are currently dealing with lawyers but that could take 3 more months. I am furious that no consideration has been given to me and my family over these issues. Have they fixed our vehicle? Sure, but i am terrified to put my babies in this truck ever again no matter fixed or not. The next time we may not be so lucky and i can not take that chance. This is a work and family vehicle and our work/finances have been severely compromised as we pay a lot of money for this truck. I am extremely disappointed with ford and their customer service and their product and hope this may help get our issues resolved. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT WORTH, TX |
| VIN pattern | 1FTEW1CF3GKXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 2 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |