| Issue ID | 1442701 |
| Internal NHTSA # | 11065309 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2016 |
| File date | 22/01/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On january 22 2018 at approximately 11:00 p. M., i started my truck with the remote start, which activates the rear window defroster, as needed. On my 20 mile ride home from work, mostly freeway driving, i heard crackling noises, and i was watching in the rear view mirror, my entire rear window shattering, except for the center power sliding piece. When i got home, pieces of glass fell inside the cab and bed when i closed the door. Ford is aware of this issue, but they refuse to repair it. In the meantime, i am forced to pay $500 deductible for my insurance to repair it, even though i had purchased the extended warranty when i bought it brand new. It has approximately 15,000 miles on it now. Researching this problem, i believe it is a defect in the glass, causing it to shatter when the defroster warms up the glass. |
| Vehicle Mileage at Failure | 15000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAS VEGAS, NV |
| VIN pattern | 1FTEW1CG9GKXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |