| Issue ID | 1353892 |
| Internal NHTSA # | 10949583 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2015 |
| File date | 29/01/17 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | The trucks doors and locks often will freeze in cold weather. The locks might not unlock the doors, sometimes you'll hear the actuator trying to unlock the door, other times it is so frozen you won't even hear the attempt. The doors can't be unlocked with the key either. Once you've heated the mechanism enough to enter through one of the doors (per internet postings and service bulletins, the problem is only with crew cabs) the latch that keeps the door closed is still frozen in the open position meaning you can't close and latch the door. Reading internet posts about the problem, i see that people are driving around holding their doors closed and doing other dumb and unsafe things. I talked to my dealer in december and then again in late january. I was told both times that they aren't getting the parts from ford until hopefully late march 2017 to start fixing the problem. I spoke with another dealer and they advised that they are getting the parts very slowly and if i want on their repair list, i'd be #57 for repairs. I spoke with ford customer service and was told my issue had been noted and that i should check with the dealer service manager at the dealership that isn't getting any parts. Sounds like a runaround. Anyway, ford has issued two service bulletins tsb 15-0051 and then 1tsb 16-0155. They know there is a problem but they don't seem to care about it. When you live in a freezing climate and you can't open or worse, close your door, it's a safety issue. |
| Vehicle Mileage at Failure | 17000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAMMAMISH, WA |
| VIN pattern | 1FTEW1EG8FFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |