| Issue ID | 1233137 |
| Internal NHTSA # | 10786207 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2015 |
| File date | 25/10/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My 2015 ford f150 platinum has a problem that it keeps telling the driver to put their hands on the steering wheel. It does not matter where on the steering wheel the driver puts their hands, if it is one hand or both hands, the errors keep popping up on the screen and causing a alarm bell to sound. To make the alarm go off, you must either 1) take a hand off the steering wheel to hit an "ok" button or 2) shake the steering wheel left/right (quick swerve). The problem happens at all speeds, in city, country, and interstate driving. It can sometimes immediately re-trigger (within milliseconds) of hitting the "ok" button. No amount of pressure holding the steering wheel makes any difference, and it does not matter where on the steering wheel you hold it, it will still trigger. It triggers at any time of the day, sunny, cloudy, or dark. I view this as a safety issue for two reasons: 1) the error eronously triggers a lot while driving and 2) you must ironically do the opposite of the warning to make the warning go away, take your hand off the steering wheel to hit an "ok" button. This problem has been happening on my 2015 ford f150 platinum since i purchased it. My first documented complaint to the dealer was the 12th day of ownership at 493 miles. I have purchased a car dvr to record the truck's behavior for this (and another) safety problem. I have many recordings of this issue. I have had it in the dealer shop many times, yet they have either said it is working as designed, or that there is no way to fix it. |
| Vehicle Mileage at Failure | 5500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STORY CITY, IA |
| VIN pattern | 1FTEW1EG1FFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |