| Issue ID | 1417783 |
| Internal NHTSA # | 11039991 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2015 |
| File date | 22/10/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | On sunday, october 22, 2017, after a night of camping with my family, we loaded up our camping gear and left the campgrounds. While driving on the winding roads in the texas hill country a few miles from our campsite my truck displayed the warring that my brake fluid level was low. I attempted to pull over and check my brake fluid level however my brakes were gone and my pedal sank to the floor. My brakes system experienced a total failure and i had to take my foot off the accelerator pedal and roll to a stop. After i stopped i checked my brake fluid reservoir and it was completely empty. There was no brake fluid leaking from the truck and i have diagnosed the issue to be related to a failure with the master cylinder. I contacted a local ford dealership to report the problem and i was told that since there was no active recall for the issue that i would need to contact the ford customer relationship center if i wanted to seek assistance with the repair. I contacted the customer relationship center and reported the issue and a case was opened for review; 2 days later i received an auto-generated email denying my request for assistance since i had exceeded by 3-year 36,000 mile warranty even though this was a known issue by ford. It seems to me that not enough injuries or fatalities related to this issue have arisen and ford is not currently committed to fixing the issue. On the roads, my family and i were on with the tight turns and narrow lanes this was an extremely dangerous situation. |
| Vehicle Mileage at Failure | 96000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GEORGETOWN, TX |
| VIN pattern | 1FTFW1EG6FFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |