| Issue ID | 1363558 |
| Internal NHTSA # | 10966192 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2014 |
| File date | 11/11/16 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Rear defroster was not working, i actually realized it when hitting the rear defrost on/off button by mistake. The service department told me that this is known and common problem with the f -150. I noticed the problem when i was a couple of months and 2000 miles out of warranty. (didn't need rear defrost for many months). I never needed my rear defroster during the summer in michigan. I noticed this problem even before the first time i needed to use it in the fall. When i took it in the dealer led me to believe that ford would pay for this because it was a known issue. Ford denied that it was a known issue and told me they would only cover part of the repair, leaving me with a $250. 00 fee. The rear window defrosters on the f-150 are a safety hazard and can cause the rear window to explode if not replaced. The service team informed me that i was lucky that mine hadn't exploded. I only noticed it because my button on my instrument cluster didn't illuminate when i tied to use the rear window defroster. Ford motor company should be ashamed at the way they are hiding this known issue. |
| Vehicle Mileage at Failure | 38000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NOVI, MI |
| VIN pattern | 1FTFW1EF2EKXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |