| Issue ID | 1352594 |
| Internal NHTSA # | 10948450 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2014 |
| File date | 25/01/17 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Symptoms of failure: on or about 1/25/17 the truck began completely losing throttle control. While trying to accelerate onto the highway or traveling at highway speeds up to 70mph truck would shut off with complete loss of throttle response, a blue wrench icon would appear and the driver would have to try and coast to the shoulder safely without causing an accident. At a complete stop the truck would continue to not have throttle control, to regain throttle control the driver would have to restart the truck. The truck would then drive for a short period of time and lose throttle again several miles down the road. This problem proved to be a very serious safety issue while trying to make turns across lanes of traffic not knowing if the truck would lose power and throttle control in the path of an oncoming vehicle. This issue proved to be equally dangerous while suddenly slowing from highway speeds in heavy traffic with no throttle control and complete loss of power. The truck was delivered to ford autonation of orange park 7700 blanding blvd, jacksonville, fl 32244 on 1/26/17 and left in their care for prognosis. On or about 1/26/17 ford autonation of orange park determined the cause of failure to be the electronic throttle body, the electronic controller had failed inside the throttle body and the unit would need to be replaced. Was quoted $667 and told it was not covered under the powertrain warranty. Called ford customer satisfaction department and started a case (cas-11570094) on 1/26/17 followed up every day, and on 1/30/2017 was contacted by autonation ford to explain that i would be partially covered and would need to pay an out of pocket expense of $250. Needing the truck back i agreed to pay the $250 out of pocket expense while continuing to make and attempt to regain my out of pocket a later date. |
| Vehicle Mileage at Failure | 48800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRYCEVILLE, FL |
| VIN pattern | 1FTFW1ET3EFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |