| Issue ID | 1710487 |
| Internal NHTSA # | 11383068 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2014 |
| File date | 24/11/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | When i turned on the rear defrost the back window of the truck shattered. On 11-24-20, i warmed up my 2014 ford f150 with the remote start feature. When i put the key in, i turned on the rear defroster while the truck was still in park. The back window driver side pane shattered. I have contacted ford 8 times, but the response is continually the same, "it is the owner's responsibility, not ford." ford has a serious product failure that has been allowed to persist for too long. |
| Vehicle Mileage at Failure | 64000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WALLAND, TN |
| VIN pattern | 1FTFW1ET7EKXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |