| Issue ID | 1441520 |
| Internal NHTSA # | 11064248 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2014 |
| File date | 15/04/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The ford sync 2 with gps that's tied into their 911 accident reporting system. Reports my vehicle location in lakes and on non existent roads when on major roads and freeways. I have video and still shots. As a ret firefighter, i can say that people could die if we can't find them in time. Ford knows this and that's a violation of the tread act. There are many class action suits going on now about this defective system which ford has now completely abandoned. My truck was under fords manufactures bumper to bumper warranty and the dealers can't fix them without these new sd cards. Ford sold this truck with the defective sd card and i have a letter from them saying that ford wants to sell me a new sd card for 175. 00 for a fix while claiming that it's from a third party yet they are still profiting for the replacements. Ford knows that thousands of ford and lincoln car and truck owners are having many problems with the sync 2 system and they are ignoring our complaints. My gps and the voice commands have become unstable. And the system is completely unusable. And that's an accident waiting to happen when families can't get help in the event of a serious crash. Ford used to supply these sd cards when doing master resets found on their web site but now they don't seem to care as according to one ford dealer they stopped paying for this warranty work because this fix cost too much. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BEVERLY HILLS, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |