| Issue ID | 1461379 |
| Internal NHTSA # | 11088723 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2014 |
| File date | 04/04/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Loss of power steering- in march 2018 this started happening, to date it has happened 4 times. The first time i was pulling out of grocery store, my power steering went out and the " service advance trac" "hill decent control fault" came on my screen, i was in oncoming traffic, second time i was turning into my neighborhood and loss the ability to turn my wheel, 3rd time was getting on the highway and at an onramp, this time i was headed into a highway perpendicular and cars were coming at me 70+ mph. Then my son and i were turning onto a highway when i lost control of steering and locked up my brakes to keep from hitting a semi- they had to lock their brakes up and swerve to keep from hitting us. Then today i got it back, and made it 1 mile down the road before again i was getting on the highway and i could not turn my wheel, an embankment kept me from going perpendicular onto the highway again. Police came and helped me get back over and blocked cars from hitting me . Each time i have taken my truck to matthews ford to be fixed, each time i was told it was fixed, i am not complaining on them as i feel they have genuinely done what they thought would fix it. The staff has been more than accommodating considering i was shaking, crying and cussing. Ford motor company has stated tay cannot help me as my ruck was not in the 2014 f150 recall #14s09. It was just a month shy of it. I have had no return calls from management as promised ( from ford) i was told my case would be expedited due to possible death/injury and i would hear from manager within 24 hours, and that never happened. Please help! Attached are all the service reports minus the one today. |
| Vehicle Mileage at Failure | 76000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COWETA, OK |
| VIN pattern | 1FTFW1ET6EKXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |