| Issue ID | 1405006 |
| Internal NHTSA # | 11021138 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2014 |
| File date | 29/08/17 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I have replaced two (2) electronic throttle bodies (etb's) on this vehicle in less than 68,000 miles. Costs to me have been over $600 not including travel and inconvenience expenses. (last replacement was under "extended warranty" which i would not have purchased had ford advised me of the agreement with the nhtsa.) on 4march2014 the nhtsa reportedly reached an agreement with ford to avoid a recall because they would extend their warranty for up to 10 years or 150,000 miles for etb problems. I sure have not received this! The problem has always occurred when the vehicle was in motion, usually on a 65 mph two lane road, and resulted in the truck entering "limp mode". This has happened over 15 times over the two etb's and required a tow with the latest episode. With the latest problem, it took 3 visits to ford dealers, over 490 miles, with the truck only; plus a tow ($416) and over 392 miles on my wife's car (she followed me during the last two visits). I correctly diagnosed the problem with each the last ford dealer visits (3 in total) as an etb failure, and neither dealer would believe me until they saw the problem on the computer. The "limp mode" is extremely dangerous on a busy highway! We live in the mountains of colorado and must cross a pass (about 10,000 feet) to get to a ford dealer. To attempt to drive a vehicle that will only go about a mile or so, before again entering "limp mode" is very dangerous and foolish. I did file a complaint with ford, with both etb's, the latest case is supposed to be still pending (ford case #: cas 12832076). I have called the ford regional customer service manger 3 (three) times over the last two (2) days, and have not received a returned called on the cas 12832076. Is this what the nhtsa agreed to? The next information provided only pertains to the last instance of this recurring problem. |
| Vehicle Mileage at Failure | 67724 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRANBY, CO |
| VIN pattern | 1FTFW1ET5EFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |