| Issue ID | 1522102 |
| Internal NHTSA # | 11161407 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2013 |
| File date | 03/12/18 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | At approx 0800 on 12/03/2018 while dropping my daughter off at potomac heights elementry school, we were sitting still waiting in the parents drop off line on the school property when we heard a very loud bang, my daughter pointed at the rear window and said that it was shattered, she pointed at the rear drivers side window, at which time i got out of the vehicle to inspect if we were hit by anything. Upon further inspection you can see no impact to the vehicle or the window. I got back into the vehicle and pulled forward to drop off my daughter and at that time reported to the schools staff what had happened. I asked for them to review their video tape and see if something had in fact hit the vehicle and they said they would and call me back. At approx 0845 i called the local ford dealership after looking online to see that it is a very well documented issue that is happening in ford f-150 from 2010-2018 models. I spoke with doug green, the service manager, and he said there are no recalls or service issues currently but that he was aware of the issue and it is a case by case basis through ford. He requested pictures of the shattered glass and my vin and said he would contact ford with all the information and see how we move forward. Potomac heights elementry school contacted me, mr stark, karl, who is the principal of the school and after reviewing the video he observed nothing hitting the vehicle and witnessed that the vehicle was stationary at the time of the damage, he also reported observing myself getting out of the vehicle to inspect for damages as mentioned above, he has agreed to provide me with a copy of the video and speak with ford if at which time that is needed as a witness of no accident and nothing hitting vehicle and that the vehicle was stationary when incident happened he will also have a better idea of the approx time of when it took place. Md |
| Vehicle Mileage at Failure | 91000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAGERSTOWN, MD |
| VIN pattern | 1FTFW1ET4DFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |