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2013 Ford F-150 Visibility Wiper Problems, Complaints and Defects

Issue ID	1141309
Internal NHTSA #	10667155
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-150
Model Year	2013
File date	18/12/14
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	Using the factory remote, i started the 2013 ford f150 for first time of the day 12/18/14 and entered vehicle 5 minutes later. Put key in column ignition. Did not touch any controls. With the transmission still in park, a very loud noise occurred. One section of the rear window / backlite had shattered top to bottom, edge to edge. The outdoor temperature was 24f, the heat setting was 67f. Vehicle was backed into driveway with garage behind. Nothing could have hit the window from the outside and the vehicle hadn't moved, yet the glass practically exploded. There are dozens of very similar experiences shared on several internet forums involving years 2010 forward of the same model truck -- same generation. Ford has not created a tsb and there isn't a recall, and ford has made no indication that they will do anything about it. They referred me back to a dealer to document the damage. Local ford dealer told me afterward that the rear window defrost turns on automatically with the remote start feature. Now driver visibility is obscured and i'm concerned about the safety of the electrical heating element. Reportedly fires have occurred with this situation. I won't be using the rear defrost under any circumstances -- even in northern illinois, in the winter. It seems most owners have been denied warranty claims because ford stated the damage was to glass, which isn't covered under the warranty. The glass isn't the problem, its the evidence. Ford said it is up to the dealer to determine if the damage is due to a manufacturer's defect to get replacement under warranty. The dealer service manager told me they submit a warranty claim with photos to ford which will either approve or deny the claim. The dealer quoted $800. 00 installed to replace the entire backlite assembly. The two different stories are troubling. I'm already preparing myself for the run-around.
Vehicle Mileage at Failure	15000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WILMETTE, IL
VIN pattern	1FTFW1R61DFXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	4WD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2HJYK16468H521532 WF0JXXWPBJBU80748 1G1PC5SH5G7213218 3GYT4NEFXBG397544 WBA5B1C57GG129171 WF0DXXGAKDDB51059 3C4NJDDB5HT646297 1B7JC26Z1TS586911 JMYSRCS1A8U000982 JA4ARUAU1VU002272 MNBUMFF80JW853960 JKAENEC13SDA10281

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2013 Ford F-150 Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2013 Ford F-150 Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?