| Issue ID | 1176992 |
| Internal NHTSA # | 10706720 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2013 |
| File date | 17/04/15 |
| Component | VISIBILITY:GLASS, SIDE/REAR |
| Product type code | VEHICLE |
| Description of the problem | 2013 ford f-150 lariat super crew: april 17, 2015: driving south on rt 95 to boston, my wife (driver) turned on the rear window defroster to clear fog from windows and side mirrors. There was a sudden loud "gun shot" type of noise that startled us both. We looked at windshield to see if we had been hit and for cracks; there was nothing. Once stopped and looking over the truck we discovered that the rear window/back lite on driver's side had shattered. I ran my hand over the entire window searching for an impact point, or mark and there was absolutely nothing. We both wondered aloud as to how this window just shattered on its own. Once home, i went on the internet to look up possible causes and discovered that there are many, many cases of the exact same thing happening to ford pickups. I called ford customers service today and spoke at length with "angela" who seemed to understand the safety issue of windows shattering while driving but after putting me on hold to check with someone, said that there is nothing ford can do until a recall is issued, if ever. I told her that there is nearly 60 complaints on this issue on the nhtsa site, along with scores of others in ford forums, etc. This number apparently is not enough of a safety issue for ford to respond, but common sense dictates that its only a matter of time until something very serious occurs from ford f-150 windows shattering while driving in traffic. This is a serious issue! |
| Vehicle Mileage at Failure | 84000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRENTWOOD, NH |
| VIN pattern | 1FTFW1EF4DKXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |