| Issue ID | 1163520 |
| Internal NHTSA # | 10692171 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2013 |
| File date | 17/02/15 |
| Component | VISIBILITY:GLASS, SIDE/REAR |
| Product type code | VEHICLE |
| Description of the problem | We have a 2013 ford f150. Our back passenger sliding glass window suddenly shattered one day. No crash, accident, nothing hit the vehicle or the glass. Our truck was parked when it happened. Few days prior to this i noticed the rear defrost was not working properly. After this incident i started researching on-line to see if there were any recalls we were not aware of. I came across a website that had multiple complaints of the same exact problem! Same window and same instances almost to a tee. Luckily we were not driving the vehicle at the time nor was my daughter in the vehicle. When i called the dealership to have it looked at they told me they have seen a few of these. When i called an auto glass store the employee told me he has seen 15 windows exactly like ours this year and recently was told the back glass for these vehicles were on back order. So that was evidence to me that this is a common problem. Originally ford was denying that the shattered window was defect. After multiple phone calls and complaints to ford motor company our vehicle is now fixed under our warranty. According to the dealership and the auto glass company that have seen multiple vehicles like ours, not all of them were covered under the warranty. This should be investigated and ford needs to fix the problem before the glass shatters with someone in the backseat especially if its a child sitting back there!!! |
| Vehicle Mileage at Failure | 33000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HIGHLAND, MI |
| VIN pattern | 1FTFW1EF8DFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |