| Issue ID | 1208542 |
| Internal NHTSA # | 10747531 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2013 |
| File date | 28/06/15 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | My family and i were preparing to pull out of a croded parking lot as we were leaving a baseball tournament. My husband attempted to put the truck into drive and as he shifted, the truck lunged backward as he had no brakes to stop the vehicle. He had to throw it into p to stop. A mother and her son were walking near the vehicle at this time, my husband was quite unnerved. He turned the vehicle off and went to a local store for brake fluid in order to drive home. He took the truck to the nearest dealer where they had discovered that the master cylinder and entire brake system failed. There was no warning to this issue. Our truck only has 44,000miles and is 2 years old. This is our family vehicle used to transport our children, not to haul or tow things. I researched this issue online and contacted ford after realizing that our truck was not the only truck with this issue. I spoke with regional manager randy copeland regarding the issue and expressed my concerns that this is a huge safety issue. An entire brake system should never fail unless it was faulty, especially on a newer vehicle. I explained to him that this is a serious issue and could result in loss of lives if it is not addressed. I was told to worry about my own vehicle. I was told that i need to keep conversation professional, i was upset at the fact that he dismissed the seriousness of no brakes. My concerns fell on deaf ears. I want ford to realize the seriousness of this safety issue. Mr. Copeland also could not answer my question- what would ford have done if my husband would have backed over this mother and her son. I want ford to recognize this problem and take action before someone is seriously injured or lives are lost. |
| Vehicle Mileage at Failure | 44000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORTAGE, PA |
| VIN pattern | 1FTFW1ETXDFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |