| Issue ID | 1710912 |
| Internal NHTSA # | 11383330 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2013 |
| File date | 11/12/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While driving my ford f-150 on 12-11-2020 going about 40 - 50 mph my truck suddenly downshifted from 6th gear while driving down to first gear. This caused my truck to go into a tire squealing skid. I was lucky no one was around me. Once i got control and the truck slowed it still would not shift out of first gear. I pulled over and waited a couple of minutes and turned the vehicle off. Once i turned it back on everything seemed normal i was able to drive to my home a couple of blocks away with no problems. There i let the car sit over the weekend not driving it again until i took it to the dealership on 12-14-2020. Earlier that year on 6-25-2020 i took my truck into the dealership to do the software update which was supposed to eliminate the sudden downshifting in the 6-speed transmission that i have. From what i have experienced apparently the fix did not work. The service department claimed that the fix should have taken care of the problem and it had to be something else. They are currently running diagnostics to figure out what the problem is. I have also contacted the customer service department which said they could do nothing else unless ford further opens recalls again for this vehicle. I was told all i could do is keep the receipts for the labor and repairs and hope that maybe i can get reimbursed in the future if the recall is opened again. This is a very serious issue which can also be life-threatening ford needs to do what's right and repair these vehicles properly instead of going the cheap route and trying a software fix which only masks the problem temporarily. I am currently without any way to and from work at this time due to this problem. The dealership would not even give a loaner vehicle for my problems. |
| Vehicle Mileage at Failure | 160000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT WORTH, TX |
| VIN pattern | 1FTEW1CM4DKXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |