| Issue ID | 1556125 |
| Internal NHTSA # | 11196447 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2013 |
| File date | 12/04/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Was driving my eco boost while towing a 26 foot travel trailer and while in 4th gear truck instantly and without warning shifted into 1st gear causing rpms to be dangerously high. The truck/trailer combo instantly slowed and truck would not ,automatically or manually, shift out of first gear. We continued driving in first gear for a short distance when we smelled transmission fluid. We stopped the truck to investigate and found our transmission line had busted which leaked fluid all over the road. We had truck towed to local ford dealership who told us that the transmission shifting issue is related to a current recall but ford has not issued a fix for the recall. The dealer then charged me $568. 21 to fix the transmission line stating that ford has not included the transmission line fix in their related recall. Ford is refusing to pay associated towing expenses, as well. I called ford customer relations to lodge a complaint regarding this issue and was told the dealer makes final decisions. Case id # cas-17653886. Ford tells me i need to continue to drive this truck knowing there is a transmission issue until ford releases a fix for these transmissions. I feel it is completely unsafe to drive knowing this could happen at any given moment while driving and especially for a truck that is already known to have had this happen. |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOLTWOOD, PA |
| VIN pattern | 1FTFW1ET1DFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |