| Issue ID | 1553476 |
| Internal NHTSA # | 11194203 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2013 |
| File date | 02/10/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 ford f-150. The contact received a recall notification for nhtsa campaign number: 19v075000 (power train). While driving, the transmission suddenly downshifted into a lower gear three times in one day. Jordan ford (609 e jefferson blvd, mishawaka, in 46545, (574) 259-1981) stated that the recall remedy would not be ready until approximately june of 2019. Another dealer (zeigler ford lincoln elkhart, 2525 bypass rd, elkhart, in 46514, (574) 294-1563) stated that they could not perform the recall repair. The contact called the manufacturer and was informed that they did not have the software update to repair the transmission and the remedy would not be available until approximately june of 2019. The vehicle was not repaired. The failure mileage was unknown. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ELKHART, IN |
| VIN pattern | 1FTFX1ET9DKXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |