| Issue ID | 1544448 |
| Internal NHTSA # | 11184968 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2013 |
| File date | 05/03/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Ford recall 19s07 under this program, it is only a software fix to program the vehicle to ignore the symptoms of failure. The software patch programs the computer to ignore errors in the oss sensor. This could mask true problems with the oss and thus the transmission as a whole. Further, it could cause a catastrophic failure of the transmission, engine, or both. Our vehicle started experiencing the symptoms described in this recall on or about february 10, 2019. As my wife was accelerating onto the highway, it shuttered and downshifted into first gear. After a few moments, the vehicle shifted back up normally. As soon as the recall was issued, i scheduled an appoint with andy mohr ford in plainfield, in to have the vehicle repaired on or about february 26, 2019. I was informed that the software patch for the 2013 models will not be available until the second quarter of 2019. I advised the service representative that we were experiencing the issues described. I was advised that the vehicle was not safe to drive. I contacted ford's customer care and was advised the same thing but that they would not provide a rental vehicle in the interim until the fix was issued. On or about march 5, 2019, i spoke with the service representative with andy mohr ford again and was advised that the software patch would not actually fix the issue of the transmission downshifting. Further, it was stated that the vehicle is not safe to drive. Further, that this fix would simply mask the issue that was potentially wrong with the vehicle and that ford would not cover the repair for the actual defect. |
| Vehicle Mileage at Failure | 82750 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DANVILLE, IN |
| VIN pattern | 1FTFX1ET1DFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |