| Issue ID | 1349352 |
| Internal NHTSA # | 10945580 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2013 |
| File date | 15/04/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I've repeatedly taken this vehicle to the ford dealer. It has the stutter shift problem, sticking in either 1st, 3rd, or 5th gear. Shifting from 1st to 5th when accelerating, downshifting from 5th to ist with the resulting screech of the rear wheels and going into limp mode, remaining in 5th gear when stopping, the display going blank and the rectangle with wrench symbol occurring, etc. Etc. Iv'e read many of the complaints list ed on this site and it seems i've had them all. I've had to take serious evasive measures on three occasion. The only response i get from the dealer is "if you can't duplicate it, we can't fix it." i file a grievance complaint and received a call from the district supervisor who said we are not buying back your truck as there is nothing wrong with your vehicle. This was followed up by the factory ford satisfaction representative who was not interested in my problem but calling to evaluate the ford dealer and state if you can't demonstrate the problem we can't fix it. This is a serious safety hazard and judging from what i've read, it should be opened to recall investigation. My problems started around 12,000 miles and i now have approx. 17,000 miles with over 100 incidences. It seems once you stop and start the engine a reset takes place and it one usually can continue without incident. I personally feel this is a software issue and there are bugs in the so called adaptive driving(i. E. Artificial intelligence) and the trained service technicians are not equipped to solve problems of this nature. I've talked to these techs and they want to fix the problem, but unless they can retrieve a diagnostic code there is nothing they can do. This needs to be elevated to the upper levels of ford management. |
| Vehicle Mileage at Failure | 12000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BROOKINGS, SD |
| VIN pattern | 1FTFW1ET6DKXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |