| Issue ID | 1352002 |
| Internal NHTSA # | 10947879 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2012 |
| File date | 21/01/17 |
| Component | VISIBILITY:REARVIEW MIRRORS/DEVICES |
| Product type code | VEHICLE |
| Description of the problem | Approximately one year ago, the side mirror and rear window defrosters stopped working intermittently. A ford dealer checked the rear window on 1/3/2017 and told me the only way to fix the problem was to replace the entire rear window. I decided not to complete the repair due to cost. On 1/21/2017, the rear defroster was working and i turned it on shortly after starting the vehicle. After about 15 minutes of driving, while driving slowly on a residential street, i heard a loud bang. My daughter started crying in the rear seat and asked me what happened to the back window. The passenger side rear window had completely shattered. There was no evidence of an impact or anything that could have broken the window besides the rear defroster being turned on. |
| Vehicle Mileage at Failure | 68500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JACKSON CENTER, PA |
| VIN pattern | 1FTFW1ET5CFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |