| Issue ID | 1408791 |
| Internal NHTSA # | 11024542 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2012 |
| File date | 19/09/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I purchased a 2012 ford ecoboost in july 2012. And purchased an extended 5yr 100k mile warranty., which was valid through july 20, 2017. In august of 2017, after the truck sat for a couple days, i would start the car and hear a loud rattle coming from the front of the motor. I started to research the internet and found out that ecoboost models from 2011-2015 had faulty timing chains that stretched / malfunctioned after a short period of time. I found several testimonials and videos of ecoboost owners with the same issue. I contacted ford and basically got a "sorry" response since i was 60 days over the warranty period. The repair cost $~ 4000 and ford is turning a blind eye. I have followed all maintenance requirements and take impeccable care of my vehicle. And i'm now faced with a $4000 repair bill with a truck with 77k miles on it. We need nhtsa to help ford step up to the plate and make this right to the customer. And issue a recall for this current tsb. If not repaired, the time chain can jump and destroy the motor. This isn't a small issue. No consumer should be faced with a $4000 repair bill after 77k miles and taking care of their vehicle. Your support in instituting a recall for this design malfunction will not just help me, but many others i've met online with the same issue. Regards. |
| Vehicle Mileage at Failure | 77400 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TOMBALL, TX |
| VIN pattern | 1FTFW1CTXCFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
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| Dealer's name | |
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