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2012 Ford F-150 Steering Problems, Complaints and Defects

Issue ID	971874
Internal NHTSA #	10504466
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-150
Model Year	2012
File date	05/02/13
Component	STEERING
Product type code	VEHICLE
Description of the problem	I hear a thunking noise under the front suspension over bumps in the road. My first reaction is it's a brand new truck. It sounds exactly like a bad sway bar link. So i took the truck to my friends mechanics garage and noticed front tires are cupped badly, an unusually wear for a new truck. We rotated the tires and checked suspension. We noticed what we thought was a bad inner tie rod cause there was loose unusual movement side to side with the tire on driver's side. So i went home and started to read on f150 forum. Com and found many people with 2011-2013 f150 year truck is having the same issue of thunkin noise. It turns out it is not tie rods, it is a bad steering rack and pinion. I read alot of information and a video of a truck that sound like mine. I have read where a service writer mentioned that 2 trucks lost steering but there was no accident and the steering racks were replaced. I have called ford service recently and they said they know nothing about bad steering racks. Many owners of these trucks have posted in the forum that ford knows of these so called contaminated steering racks that were made. I would like a tsb or a service bulletin that would get these bad racks off these trucks. Thank you
Vehicle Mileage at Failure	12500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	LOWER BURRELL, PA
VIN pattern	1FTFW1ET8CKXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	15
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3JB1WAX44SE000209 WAUZZZ8V0H1071204 JF2BPEKUA5G022635 5NMSH13E47H089127 2BWG121J114007130 LS5A3ABD4BA501234 SALKP9FU6PA051972 1FTEX1EP1NFB55091 RNYGB44A6NC288696 MNTCCGD40Z0015300 MKMHBT31HR4U04736 1FADP3L96FL321918

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2012 Ford F-150 Steering Problems, Complaints and Defects, Recalls and Failures

2012 Ford F-150 Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?