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2012 Ford F-150 Steering Problems, Complaints and Defects

Issue ID	958574
Internal NHTSA #	10491910
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-150
Model Year	2012
File date	15/09/12
Component	STEERING
Product type code	VEHICLE
Description of the problem	While driving in a straight line on us 395 north bound, north of pearsonville, ca, the steering began to feel loose with a "clunk" or "popping" that could be felt in the steering wheel. This was very concerning, and annoying, and lasted for 3 hours until i arrived at my destination. The outside air temp was about 90 degrees, and this "clunk" becomes more pronounced as the temperature rises. I have serious concerns with this new electronic power assist steering (epas) and the potential for total steering failure. Ford had serious issues with the 2011 explorer epas, and now the new f150 (beginning with 2011 model) with epas is beginning to show the same problem. I was at perry ford in poway, ca yesterday, and the service writer stated that two new f150's lost all steering control. The online forum, www. F150forum. Com, has hundreds of new f150 owners with the same complaint. Many have had total steering rack replacements only to have the same problem come back in a few thousand miles. I limit my driving with this vehicle (only 3,012 mi.) after one year of ownership. I refuse to waste my time with a rack replacement as ford has made no modifications or changes to the original design. The vendor for this epas unit is nexteer. I have contacted nexteer and received no response. I opened a case with ford customer service. My personal safety, the safety of my family and the safety of others keeps me off the road until ford acknowledges the problem and finds a fix. The problem needs to be addressed before a life, or lives, are lost. Thank you.
Vehicle Mileage at Failure	1852
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SAN DIEGO, CA
VIN pattern	1FTFW1EF8CFXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	68
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JNRAZ2NY4G9052127 5HD1PXFC5HB958519 U5YZU81VCBL103114 MR0KB3CD100904475 5XXGR4A60DG187324 SCFEKBDL2FGC19207 WVGAV7AX9GW524826 W0LPE9EN2E2069680 VNKKD3D3X0A486238 KNCWJX74AAK426557 KM8HACA31SU242300 RKLBB9HE6J5222962

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2012 Ford F-150 Steering Problems, Complaints and Defects, Recalls and Failures

2012 Ford F-150 Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?