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2012 Ford F-150 Steering Problems, Complaints and Defects

Issue ID	1546645
Internal NHTSA #	11186858
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-150
Model Year	2012
File date	06/02/19
Component	STEERING
Product type code	VEHICLE
Description of the problem	A year ago, my 2012 f150 xlt 2wd had a power steering failure. It magically started working until a month ago. Within two weeks, my power steering failed three times. I started my vehicle, put it into gear, and immediately the power steering failure light came on. The first time, restarting my truck worked. The second time, my normal mechanic ran codes and found there was a miscommunication between the steering wheel and power steering, stating it wasn't zeroed out and therefore locked. They reset it and it worked. The third time, i zeroed the wheel out when i got to work... Using all my strength to make turns. I then took it to be diagnosed by a ford dealer service center and they found an "internal failure" of the power steering assembly gear, part #el3z-3504-be. This part has been recalled on many 2008-2014 f150s, but mine isn't on the recall list. I live in nashville, so my driving is a mix of city streets and interstates. I have the diagnosis/estimate paperwork on hand. Ford customer service has refused to return my calls.
Vehicle Mileage at Failure	149000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	NASHVILLE, TN
VIN pattern	1FTFW1CF2CKXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JF2BPEKUA5G022635 5NMSH13E47H089127 2BWG121J114007130 LS5A3ABD4BA501234 SALKP9FU6PA051972 1FTEX1EP1NFB55091 RNYGB44A6NC288696 MNTCCGD40Z0015300 MKMHBT31HR4U04736 1FADP3L96FL321918 WV1ZZZ2HZHH007066 NLHB351PAFZ020617

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2012 Ford F-150 Steering Problems, Complaints and Defects, Recalls and Failures

2012 Ford F-150 Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?