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2012 Ford F-150 Service Brakes Problems, Complaints and Defects

Issue ID	1604529
Internal NHTSA #	11258204
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-150
Model Year	2012
File date	18/03/19
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	Nhtsa action #ea15006, ford company initiated customer satisfaction program 15n05. I had the electric vacuum pump (evp) replaced by for on 4/25/17 with 48,846 mi. By 3/19 i started hearing a noise in cab during cold starts, but it took a little while during cold starts it made the noise for me figure out is was coming from the engine area. I realize it was the evp again. Not 2 years and with about 63 and change miles, a mechanic said it was the evp again. I contacted ford dealer and they denied replacing the bad part, saying i only had 1 year or 12k to have it replaced. All of fords other parts get a 2 year warranty, except evp. Contacted ford complaint line on 4/13, they told me to have issue verified by a ford mechanic 1st. I did & on 4/17/19 gave them complaint, they gave me complaint #. The ford dealer i used called me back on 4/29/19, said ford denied fixing it as warranty, but offered to give me $100 of a $442 repair. Dealer said if i wanted the evp, to order it because they were on back order, it would be weeks. I called complaint line, asked to speak to someone else besides the warranty department about safety issue with evp, they gave me a new complaint # and said someone would call me- told them i wanted a supervisor, they said they were unavailable . I never heard from ford. I called ford back on 5/20/19, call taker said last complaint wasn't put in right, that's why no one called. I told her i wanted to talk to a supervisor, again said they were unavailable. One tried to call me at 9:23pm on 5/20?? Then called me on 5/23/19 at 7:04pm- i advised him the evp is gone bad, sounds worst the the 1st time it went. He said i was outside warranty & they would not fix it under the warranty. I advised him that ford knew this was an issue, because it is not longer a evp, it's a mechanical vacuum pump (mvp) now- it hooks into the motor. Ford put evp on as a band-ad
Vehicle Mileage at Failure	63850
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CASTLETON ON HUDSON, NY
VIN pattern	1FTFW1ETXCFXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WAUZZZF40PA005759 YV2VBN0C49B538456 MALC381UBKM454506 WBAPKK7C522460049 WP1AG2A55MLB53658 W1K2060422R058132 1J4FJB8S7TL322138 W1VTUJDZ1PU361863 WBAFP320X0C864697 5NMSG13D69H326357 1HGRW5830JL500467 X9FLXXEEBLDR27367

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2012 Ford F-150 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2012 Ford F-150 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?