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2012 Ford F-150 Service Brakes Problems, Complaints and Defects

Issue ID	1387790
Internal NHTSA #	11001724
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-150
Model Year	2012
File date	14/06/17
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	Brake vacuum pump failure: used 2012 ford f150 purchased in october 2016. When we moved in march 2017 to a home with a slight driveway slant, there were daily brake issues where when applying the brake it would feel stiff and fail to stop the vehicle. Upon investigation, we learned that a recall had been done on our make, model, and year of vehicle due to a vacuum brake pump failure, but were told that our vehicle was made at a different plant then where the recall was valid for. On 4/24/17 we took the vehicle in to have it checked out and were told by the dealership that this was "normal" and charged $83. 95 for this. Within a couple weeks we started hearing another loud noise when starting the vehicle and took it in on 5/12/17 where the timing chain was replaced under powertrain warranty. A month later, the service brake light started coming on while driving, but if we stopped and turned off the vehicle and turned it back on it would stay off (for a day or two). We called and were told not to bring it in unless the light was actually on. A week later the light came on and we took it into an auto shop to have the codes read to identify the issue to show the dealership. On 6/21/17 the vehicle was taken in with the readings and at that time we were informed that the vacuum pump had failed and needed to be replaced. Ford refused to pay for any of the service and we were charged $559. 08 for the exact problem the other vehicles had been recalled for and which we were originally told was "normal" to not be able to use the brakes on our vehicle for 20 seconds or so when started. At this time we requested to see what repairs had been done on the vehicle in the past prior to us purchasing the vehicle and our listed below:3/21/16 replace timing chain at bickley ford;3/21/16 replace vacuum pump at bickley ford;4/8/16 replace hoses for vacuum pump at bickley ford
Vehicle Mileage at Failure	45000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	LITTLE CHUTE, WI
VIN pattern	1FTFW1ET5CFXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	70
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VG5DM0743MA001836 VF15R2L0H52267770 PM18E18020AB82566 1HGCR2F55EA252590 1FDWF3H56AEA85730 5HD1LJ3L0FC407998 WDD2130612A489198 WBAPH31060A859429 KNACP811FP5005375 L6T785KD8ND003931 MR0PEBHVX00394751 WDC1679232A132258

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2012 Ford F-150 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2012 Ford F-150 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?