| Description of the problem | 7/25/2019: southern california -- northbound hwy 101, headed home from glendale to oxnard. So-cal traffic being what it is, travel was stop & go, with brief bursts of actual speed-limit travel. I was doing about 55mph, coming to a bottleneck where traffic was accumulating. I gently pressed the brake pedal, when my truck downshifted. I was expecting a 5-4 downshift, but instead my truck slammed into 1st gear, tires locked. I skid to a stop, dumbfounded. During deceleration, there was a grinding noise, so i pulled over & checked things out. I'm not a mechanic, but i checked all the fluids and trans temp, which were all in operating range. I drove gently the rest of the way home, fearing that it might happen again, but it didn't. The next morning when i left to work, there was a loud whine that seemed to be coming from the transmission at higher rpm, just prior to upshift. I drove gently to work and back home later that evening. The following day was saturday, 7/27/19: took my truck to a local shop, where they told me that my transmission was showing signs of rapid failure and that if i continued to drive it that it might last another week, if i was lucky & that my truck would one day soon, leave me stranded on the side of the fwy. The following week i ordered a remanufactured transmission, to the tune of about $3000. A month later, my mechanic brother-in-law & i swapped out the tranny, including the torque converter & tranny cooler. Then i had to have it towed to the mechanic shop, so my ecu & tcu could be reprogrammed to accept the new tranny & updated to fix the recall. What recall? This was the first mention of any recall. So, my question now is: will ford reimburse me for the cost of transmission replacement, for what was a known faulty product? If so, who do i contact? Thank you for any assistance. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |