| Issue ID | 1606804 |
| Internal NHTSA # | 11265851 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2012 |
| File date | 28/09/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact called on behalf of [xxx] who owns a 2012 ford f-150. While the vehicle was reversing out of a parking lot, the steering seized and the service advancetrac warning indicator illuminated. The vehicle was taken to harrison ford (820 n main st, wellington, oh 44090, (888) 684-4989) where it was diagnosed that the power steering gear was faulty and needed to be replaced. Vehicle was repaired. The contact referenced nhtsa campaign number: 14v316000(steering), but the vin was not included in the recall. The manufacturer was notified of the failure and did not assist. The failure mileage was 120,000.*pm*jb information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | NEW LONDON, OH |
| VIN pattern | 1FTFW1ET8CKXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/07/12 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HARRISON FORD |
| Dealer's telephone number | 888-684-4989 |
| Dealer's city | WELLINGTON |
| Dealer's state code | OH |
| Dealer's ZIP code | 44090 |