| Issue ID | 1539880 |
| Internal NHTSA # | 11181467 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2012 |
| File date | 20/02/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | On the evening of 2/14/19 while returning home from the car wash, my 2012 ford f-150 suddenly downshifted into 1st gear from 6th gear while the vehicle was in motion. There was no loss of control as the road was dry and my speed was 40 mph. The next morning i called the service department at jack demmer ford in wayne mi to speak with my service rep. He did not pick up and did not return my call despite my leaving a detailed message and calling again later in the day. On the morning of 2/19/19 while on the freeway at approximately 70 mph, the vehicle went into what i assume is "limp mode". It dropped from 6th to 5th gear and a wrench logo appeared in the message screen. There was no description of the problem, just a logo. When i got off the freeway, i realized that i no longer had 1st, 2nd, or 6th gear. I arrived at work and called the dealer immediately. They gave me a runaround about how an official fix was not available yet and asked me if i had tried turning the car off and back on again. After insisting repeatedly that something be done, i was told i could bring the truck in the have the power train module "reprogrammed". This was done at no cost but i was told this was all they could do for me at this time. The next day in the evening, the truck downshifted to second gear while i was on the freeway doing 55 miles an hour. The road was wet and starting to freeze. I nearly lost control of the vehicle but was able to regain control. The truck returned to normal after this. As of 2/20/19, no further contact has been made with ford regarding the issue. I will be calling tomorrow to customer care about this issue and demanding a rental car until the vehicle is safe to drive. It is my understanding that this is related to recall 19s07. The transmission output speed sensor is reported to be losing communication with the powertrain control module, causing a downshift. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALLEN PARK, MI |
| VIN pattern | 1FTFX1ET6CFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |