| Issue ID | 1442361 |
| Internal NHTSA # | 11064884 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2012 |
| File date | 24/02/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Multiple occurrences of shudder/jerking on 3. 5l ecoboost engine; exact symptoms as described in nhtsa id#10051923, 10052207, 10053407, 10052790, 10052788, 10058096, and 10058115. All of these investigations have been closed with ford issuing tsb's, but dealers claim ignorance, ignore copies of the tsbs and refuse to perform repairs under drivetrain warranty. This is a safety problem as failure to accelerate entering an interstate highway has almost cost me two collisions. Apparently nhtsa is as useful on complaints/investigations as fcc is on do not call list complaints. Opened a case with ford, response is they cannot force dealers to perform tsbs under warranty. All three occurrences of this problem were after driving at highway speeds for a minimum of two hours in damp conditions under hard acceleration; two were when re-entering highway from left lane service areas in nj and md. After 1st two times a dealer in md replaced two ignition coils at my expense claiming coils were not covered by drivetrain warranty. Most recent occurrence was 1/1/18, local dealer in nh ignored ford tsb 12-10-19 when given a copy and said "these trucks just burn coils and spark plugs". I was charged a diagnostic fee again and nothing was replaced/fixed as i refused to pay approx. $600 to replace drivetrain parts. |
| Vehicle Mileage at Failure | 32210 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOMERSWORTH, NH |
| VIN pattern | 1FTFW1ET5CFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |